Billing Terms and Conditions

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Ever After Supplies ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

Prices: All prices for products and services are listed in USD and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express, Discover and Diners Club.
Express Checkout Options: Apple Pay, Google Pay, Shop Pay

2.3 Payment Due Date

One-Time Purchases: Payment is due upon receipt.

3. Invoicing

Invoice Issuance: Invoices will be issued upon order completion.
Delivery Method: Invoices will be sent electronically via email to the contact information provided by the Customer.
Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.

4. Disputed Charges

Notification Period: If you dispute any charges on your invoice, you must notify us in writing within 15 days of the invoice date.
Contact Information: Disputes should be sent to support@everaftersupplies.com and include the invoice number and details of the dispute.
Resolution: We will investigate and resolve billing disputes promptly.

5. Refunds and Credits

Policy Reference: Refunds or credits are provided in accordance with our Refund Policy.
Processing Time: Any approved refunds will be processed to the original payment method within 14 days.

6. Taxes

Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.
Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

7. Billing Errors

Corrections: If we discover a billing error, we will correct it promptly.
Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.
Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.

8. Payment Security

Data Protection: All payment information is handled securely in compliance with industry standards.
Payment Processor: We use Shopify Payments to process payments and do not store your credit card information on our servers.
SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

9. Changes to Billing Terms

Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.
Notification of Changes: Changes will become effective upon posting the updated Terms on our website at everaftersupplies.com.
Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

10. Limitation of Liability

No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the six months preceding the event giving rise to the liability.

11. Governing Law

Jurisdiction: These Terms are governed by the laws of Delaware (DE), USA, without regard to its conflict of law principles.
Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Delaware (DE), USA.

12. Contact Information

For any questions or concerns regarding billing, please contact us:
Company Name: Ever After Supplies
Address: 254 Chapman Rd, Ste 208, Newark, DE 19702, USA
Email: support@everaftersupplies.com
Phone: (866) 827-2927
Website: www.everaftersupplies.com

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Ever After Supplies regarding billing matters and supersede all prior agreements.

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.